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1. How do I remotely access voice mail?

If you are at your desk/phone, you can press the Voicemail button on your phone or use your Mitel Connect software to access your voicemail.

To reach it remotely do the following:

• Dial 5111 (or 678-5111)
• When the recording starts press #
• Enter your Phone Extension number
• Enter your voicemail password and #

2. How do I send my phone to another county phone, aka hot-desking?

TO HOT DESK YOUR PHONE - TAKE IT TO ANOTHER PHONE

FROM ANY PHONE HIT THE SPEAKER BUTTON OR LIFT THE HANDSET

• DIAL #
• when the recording starts
  • Dial # again
  • Enter your own Extension number
  • Enter your Voicemail Password #
  • Dial 731
  • Hang Up

It may take a minute to reassign and then your name will appear on the top of the phone

REMEMBER TO UNASSIGN YOUR PHONE FROM THE EXTENSION WHEN YOU LEAVE

Hit the UNASSIGN soft key on the phone

It will ask you if you are sure - hit the UNASSIGN soft key again

ALTERNATE METHOD

Press the OPTIONS Soft Key

Ignore the VM Password Box and Press ASSIGN

Enter Extension Number then NEXT

Enter VM Password then OK

It may take a minute to reassign and then your name will appear on the top of the phone

REMEMBER TO UNASSIGN YOUR PHONE FROM THE EXTENSION WHEN YOU LEAVE

Hit the UNASSIGN soft key on the phone

It will ask you if you are sure - hit the UNASSIGN soft key again

3. What server name do I use when setting up my Mitel Connect Software

MITELHQ