This office accepts complaints, performs in-house research and on-site investigation, contacts property owners, collects evidence and in the event of a violation, can undertake a number of enforcement responses. Public involvement is important in assuring properties are developed and maintained according to law. Your input and participation is welcome - Code Compliance does address community groups with presentations on land use and permitting guidance to prevent code violations before they begin.
The code compliance program operates on a formal complaint basis. Formal Complaint Investigation Forms can be obtained at our Annex locations in Coupeville and on Camano Island or by clicking on the link below.
In most cases, when code violation is verified a letter is sent to the property owner or responsible party explaining the infraction and requesting voluntary compliance. When our attempt to gain voluntary code compliance fails, or in cases of more severe violations (e.g. threats to public health) an Administrative Enforcement Order may issued.
Follow these links to increase your knowledge and become and informed property owner and consumer. Avoid common code violations and prevent contractor fraud.
Island County Permitting 101
Island County Permitting for Shoreline 201
Building Permit Requirements
Decks and Fences
Garbage, trash, and Sanitation
Outdoor Storage of Junk or Junk Vehicles
(360) 678-7815 - Camano Island
RV Parking and Occupancy
Signs and Lighting Ordinance
Zoning or Land Use Issues
(360) 678-7809 - Whidbey
Critical Area Violation – Wetlands, Shorelines, Steep Slopes
(360) 678-7813 or
Abandoned Vehicle or Public Right of Way Obstruction
Endangered Species Act Violations
What is mediation? Mediation is a voluntary process in which people in dispute meet with a neutral third party who guides them through a structured and confidential negotiation.
Why choose mediation? It works. People who mediate reach agreement about 70 percent of the time. You have the opportunity to explain your perspective to the other party, and it can preserve good relations while finding a 'middle ground' solution. It is also much quicker, cheaper, and less stressful than the legal system.
Code Compliance does not address issues such as property line disputes, landscaping, or daytime noise. Even if a code violation exists, you may want to try to resolve a neighborhood conflict through mediation before requesting County assistance. A code compliance request can be anonymous, but your neighbor may suspect you and view it as a hostile act. Mediation gives you an opportunity to make sure your concerns are addressed while maintaining good neighborly relations.
Neighborhoods can get together and elect a neighborhood mediator, Homeowner Associations can seek training in conflict resolution, or individuals can seek assistance for solving their problem. Volunteers of America provide free low cost mediation services and training to Island County Residents. Contact them for more information at (800) 280-4770 or
All forms must be complete and signed to be reviewed.
Due to security concerns, requests sent via e-mail will not be considered.
COMPLAINT INVESTIGATION REQUEST FORM
NOTE: Pursuant to RCW 42.56.240(2), certain personal records may be considered exempt from public disclosure requests. You may request to have your personal information, including name and address remain anonymous if you believe that disclosure of such information may endanger your life, physical safety or property. Such information will not be provided to anyone outside of County employment and is kept in a secured location. Your formal complaint will be assigned an investigation number and immediately logged into our database. Enforcement staff will review the complaint and make a priority determination. Staff will contact you either by phone (if possible) or in writing to notify you of the status of your request. Response times are based on the severity of the violation and current caseload of staff.
Department of Planning & Community Development Re: Code Enforcement
PO Box 5000
Coupeville, WA 98239Telephone: (360) 678-7809
Fax: (360) 679-7306
Camano Island: (360) 678-7815